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"Master of His Mistakes"

Number 14093
Subject Aviation
Source Washington Post Weekly
State DC
Year 1997
Publication Date June 23, 1997
Summary Robert L. Crandall, owner of American Airlines Inc. is the roughtest, toughest competitor in one of the world's most competitive industries. But even the bad-boy genius of the airline business can make mistakes, and Crandall has made some big ones. His 1992 "value pricing" scheme helped send airline profits into a tailspin that lasted years. Now, as he approaches retirement, Crandall has a shot at realizing his driving ambition: to position American as the dominant U.S. carrier for the next 20 years.
Category General
Pages 2
Keywords American Airlines;Robert L. Crandall
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