Tags : consumer reporting

Much judicial secrecy in Consumer Protection Safety Commission case

Two years ago, the federal Consumer Protection Safety Commission launched saferproducts.gov, an online tool for consumers to review complaints and warnings about hazardous products. Since it launched, Fair Warning reports, the first lawsuit by a business attempting to conceal a complaint is "blazing new trails in judicial secrecy."

"Thanks to closed-door hearings, sealed records and a 73-page ruling with large sections blacked out, even the most basic details are concealed. That includes the identity of the plaintiff — known only as “Company Doe” — along with its product and the incident that led to the complaint.

"Adding to the mystery, the ...

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Spatial queries unlock gas price trends

Chalk it up to the power of having a beer with a colleague in a creative environment, building a strong enough relationship with a source to ask for data and the willingness to apply mapping to a subject usually confined to business/consumer affairs reporting. The Enquirer’s "Gas Price Secrets Revealed" turned out to be a mapping story that used GIS as a key tool, but it could’ve appeared even without a map being published. The series, which ran over seven days, dispelled or confirmed several preconceptions about street retail gas pricing, while getting at some deeper issues ...

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