Georgia Medicaid patients have had their heads bashed, bones broken, their faces, and hands and knees lacerated in incidents that could have been avoided. They’ve been propelled out of wheelchairs or dropped from stretchers onto hard concrete, left with painful injuries that made their already-difficult lives even worse. Yet, despite years of such incidents, and at least two cases over the past two years involving the deaths of patients who fell from wheelchairs, the state agency that oversees Georgia’s Medicaid rides program appears to have done little to address the issue of transport injuries or improve patient safety, an investigation by The Atlanta Journal-Constitution found. The newspaper also found repeated failures to pick up passengers on time, sometimes causing them to miss crucial appointments or leaving them stranded for hours after their treatment is complete. Part of the problem lies in how the privatized system is structured, the AJC found