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WLOS-TV reports on abuse and neglect at Pleasant Cove Assisted Living Facility, the largest adult care home in Buncombe County. A tape of the patients and the conditions at the facility at night shows safety hazards and unqualified staff. Some of the findings are that the employees have never been told how to evacuate the building and help the patients in case of fire, and that some were not licensed to handle medicines.The investigation caused for the county and state authorities to inspect the facility and downgrade its license. The Pleasant Cove's owner, who refused an on-camera interview, filed a suit against the TV station, the reporter and her bosses.