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The report investigated shoddy maintenance on a major U.S. air carrier as a result of cost cutting. CBS News was able to find internal documents and talk to whistle blower mechanics proving that United Airlines failed to do the required maintenance of its fleet and failed to use licensed mechanics as required by the FAA. Examples in this report include: secretaries signing work papers that needed certified mechanic's signatures; failed equipment shined up and reinstalled in planes without being repaired; and letters pressuring mechanics to ignore safety problems.
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