Credibility of airline passenger advocate called into question

A profile by Michael Fabey in Travel Weekly explores the credibility of Kate Hanni and FlyersRights.org. Three years ago, Hanni, a realtor-turned-lobbyist, stormed Washington on a crusade that wound up changing the way the Transportation Department makes airlines handle long-term tarmac delays. It appears Hanni misled Congress with false reports, data and statements. FlyersRights.org, the organization she founded, appears to be only a shell of of what she has claimed to be.