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Accuracy isn’t priority as VA battles disability claims backlog

“A Center for Investigative Reporting review of the VA’s performance data reveals chronic errors – committed in up to 1 in 3 cases – and an emphasis on speed over accuracy that clogs the VA system with appeals, increasing delays for all veterans.”

The story is part of CIR’s ongoing coverage of veterans’ issues, which includes this interactive map of VA backlogs. 

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