Stories

The IRE Resource Center is a major research library containing more than 27,000 investigative stories.

Most of our stories are not available for download but can be easily ordered by contacting the Resource Center directly at 573-882-3364 or rescntr@ire.org where a researcher can help you pinpoint what you need.

Search results for "billing" ...

  • KARE 11 Investigates: Double Billing the Badge - The Patrol Car Payback

    KARE 11's groundbreaking multi-year investigation "Double Billing the Badge - The Patrol Car Payback" exposed a complex scheme to overcharge hundreds of police agencies on thousands of squad cars. It led to a criminal conviction, reforms in state procurement policies, and a massive refund of taxpayer dollars.
  • WKMG News 6 Gets Results for Drivers during SunPass Upgrade Meltdown

    In June of 2018, The Florida Department of Transportation and its state vendor, Conduent, underwent a massive upgrade to the state’s tolling system known as Sunpass. It failed miserably, causing the SunPass computer system to crash and led the entire billing process into turmoil. For more than 2 months, drivers were not billed for their toll charges, leading to a backlog of nearly 330 million transactions. That created a consumer nightmare, with customers dealing with a deluge of backlogged tolls, computer glitches, duplicate billing, questionable and erroneous toll charges, and long wait times for help both on the phone and in person. WKMG News 6 kept viewers informed on every problem, every development, and even offered solutions and an interactive tutorial on how to check their accounts for duplicate or erroneous toll charges. We also created a timeline of events, exposed when the SunPass Website failed to allow customers to turn off auto-pay online, had the wrong date and time stamp on millions of toll transactions, and delayed sending out toll by plate invoices due to continued issues with toll data accuracy.
  • KARE 11 Investigates: “Double Billing the Badge – The Patrol Car Payback”

    “Double Billing the Badge – The Patrol Car Payback” exposed a complex scheme to overcharge hundreds of police agencies on thousands of squad cars. It has prompted a criminal conviction, reforms in state procurement policies, and a massive refund of taxpayer dollars.
  • CBS News: Healthcare Fraud in America

    For the past four years, CBS News has been committed to investigating healthcare fraud throughout the United States. Our reporting has uncovered schemes preying on veterans, cancer patients, rural communities, and opioid addicts. We’ve been the only network to expose con artists defrauding billions from private insurance companies, Medicare and even Tricare, a component of the military health system. In 2016 we produced an investigative series that found compounding pharmacies were collecting prescriptions for pain creams and billing insurance more than $1 million per week. Last year, our reporting revealed an insurance scheme involving genetic testing that cost the Pentagon trillions. This year’s entries continue our work to expose unscrupulous actors bilking insurance to cash in on the American healthcare system. Our stories go beyond examining the fiscal toll of insurance fraud, they illustrate the human impact these practices have on communities, families, and individuals.
  • Verizon: Fighting Data Overages

    Many Verizon Wireless customers are being billed for unexplained data overuse. In September, The Plain Dealer wrote about a few people who questioned exorbitant charges. Those stories quickly led to 4,000 Verizon customers from around the country contacting the paper with similar concerns. The reporters have stayed on the story, trying to determine what is wrong. All the while, Verizon says there is no widespread problem with its billing software -- while often erasing the charges that customers complain about.
  • Stealing Paradise

    Al Jazeera exposes a $1.5bn money-laundering plot, bribery, theft and fraud in paradise. President Abdulla Yameen is accused of receiving cash in bags filled with up to $1m, so much that it was "difficult to carry", according to one of the men who delivered the money. The story is told through data obtained from three of the vice president's smartphones and hundreds of confidential documents. It also features secretly recorded confessions of three men who embezzled millions and delivered the stolen cash on the orders of the president and his deputy. https://www.youtube.com/watch?v=15N9K3wXh0Y http://www.aljazeera.com/investigations/stealing-paradise/
  • Free Water

    It seems like a simple process: you use a service, you pay for the service. But not when you are dealing with the city of Atlanta Department of Watershed Management. Most of this entry focuses on a single fancy condominium's startling water and sewer non-payment history and Atlanta's reaction. But the floodgates opened as the reporters continued digging. After finally receiving records the city didn't want them to see, the reporters found even more shocking multi-million dollar billing mistakes on thousands of other properties.
  • Medicare Unmasked

    The Wall Street Journal forced the government in 2014 to release important Medicare data kept secret for decades, and in a sweeping investigative series analyzed it to uncover abuses that cost taxpayers. In April, the U.S. made public Medicare billing data by doctors for the first time since 1979. The government acted because of successful litigation by Journal parent Dow Jones & Co. and amid persistent reporting on Medicare by Journal reporters.
  • Despite multiple malpractice payouts, doctors often keep practicing

    This story looked at how effective medical boards are at stopping dangerous doctors from practicing medicine. We used a state database to identify the 25 Florida doctors with the most malpractice payouts since 2000. We then looked at how many of these doctors had been stopped from practicing by the Florida Board of Medicine. Turns out, just four of them lost their licenses - and three of those four only lost them after they had been arrested and charged with either drug trafficking or billing fraud. The fourth lost his license after he failed to comply with the terms of a lesser punishment. In other words, not a single one of them had been stopped from practicing due to poor medical care.
  • The Medicare Advantage Money Grab

    This is the first comprehensive effort by a media organization to analyze how government pays for Medicare Advantage, which costs taxpayers some $150 billion a year as it grows explosively. We found that rather than slow health-care spending, as intended, Medicare Advantage plans for the elderly have sharply driven up treatment costs in some parts of the United States—larding on tens of billions of dollars in overcharges and other suspect billings over the past five years alone. The findings are based on an analysis of Medicare Advantage enrollment and billing data as well as thousands of pages of government audits, research papers and other documents, and scores of interviews with industry executives. Our review revealed how an obscure billing formula called a “risk score,” that is supposed to pay Medicare Advantage plans more for sicker patients and less for healthy ones, has been widely abused to inflate Medicare costs.