Complaint investigations: Turning complaints into compelling stories

Number 4459
Subject complaints
Source Joce Sterman
Affiliation WJLA
Year 2015
Summary Slides from Joce Sterman's presentation on complaints. Covers places to find complaints, including the Better Business Bureau, Attorney General, Health Department, FTC, Consumer Product Safety Commission, National Highway Traffic Safety Administration and more.
Files Only members can download tipsheets! Log in to get access.