Behind The Story: Investigating credit report errors

Courtesy of The Columbus Dispatch
When Jill Riepenhoff and Mike Wagner began researching credit report errors in 2010, virtually everyone they spoke with knew someone who had been affected. Although the industry lacks an official outlet for consumers to dispute credit claims, the reporters’ nationwide FOIA requests returned nearly 28,000 files from the Federal Trade Commission and an additional 2,000 files from attorneys general in 24 states. In 2012, they began using the data to create their “Credit Scars” series for The Columbus Dispatch.
After receiving the initial 28,000 complaint files from the FTC, Riepenhoff and Wagner ...
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