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Complaints against contractors on rise in Florida, response slow

Mc Nelly Torres of the South Florida Sun-Sentinel reports that consumer complaints registered against state-licensed contractors have significantly increased since the hurricane seasons of 2004 and 2005. As a result, consumers are having to wait twice as long for resolutions to their complaints. The Department of Business and Professional Regulation cites insufficient resources and staff to handle the influx in a timely manner.

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