Get examples of how to investigate child welfare and services cases when much of the material involved is not open to the public. John Ferrugia will give you tips on how to track down these closed records through interested parties in the case who have reason to help you. Ferrugia will show you where and how to find a history of abuse and whether the agency is covering up its mistakes. Clark Fouraker will help you understand your rights in attending hearings that some states will tell you are closed. And, he’ll lead you to other agencies who have files and information that can help give you what you need to investigate child deaths -- files you can’t get from the human services agencies. Sarah Butrymowicz will tell you what records to request when looking at state licensed day care centers, what data is important, and how to interpret it to find out if the state is holding the private centers to minimum standards of care and monitoring. Her findings on abuse of children and lack of fines and accountability are stunning.