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Resource ID: #29014
Subject: Disaster Communication
Source: Bob Moffitt, Nick Miller, Chris Hagan
Affiliation: Capital Public Radio
Date: 2019-07-11



The first three-and-a-halfhours of the deadliest wildfire in California history, a combination of wind, disbelief, burning fiberoptic cable, and lapses in communication resulted in delays and omissions in notifying the residents of Butte County. Two-thirds of the calls may have gone through, but only one- third of them were answered by a person. The Town of Paradise didn’t issue its first alert until an hour after Cal Fire issued its first. Once Paradise began notifications, 60 percent of calls did not go through.
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