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The Center for Investigative Reporting uncovered and documented fraud, mismanagement and questionable financial practices across the nation's Better Business Bureau system in a two-part series. The privately-funded network of 163 bureaus and branch offices, supervised by a national council in Washington, has been plagued by financial instability and conflicts of interest that have seriously eroded its credibility and undermined its claims of veing an ethical, impartial and efficient public service organization. (Sept. - Oct., 1995)