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Resource ID: #12818
Subject: Utilities
Source: WAGA-TV (Atlanta)



The break-up of Ma Bell was supposed to benefit consumers. It has also created problems such as "slamming." Slamming is when a consumer is tricked into switching their long distance service to another company. Although this process is against the law, WAGA-TV uncovered a major door-to-door slamming campaign affiliated with MCI and Amway. (Aug. 15, 16, 22 & 29, 1995)

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