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Resource ID: #13798
Subject: Fraud
Source: KGTV-TV (San Diego)



CTS is a long distance telephone company with a long list of consumer complaints. Customers say they've been "slammed"; switched to CTS without their permission or knowledge. KGTV finds that the bulk of these unhappy customers are immigrants with problems understanding English and bigger problems getting their service switched back to the long distance company of their choice. (January 24, - May 25, 1996)

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