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Resource ID: #14667
Subject: Aviation
Source: Atlantic Monthly
Date: March, 1998


This is the story of flight 592, the ValuJet plane that crashed in the Florida Everglades in May of 1996. The author categorizes this crash as a "system accident." Yale sociologist Charles Perrow developed this theory for other fields to explain accidents that may lie beyond the reach of conventional solution. The theory holds that such accidents are born of the confusion that lies within the complex organizations with which we manage our technologies.

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