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Resource ID: #16348
Subject: Consumer Affairs
Source: KCOP-TV (Los Angeles)
Date: 1999-05-07



With hidden cameras and false identities, a team of reporters goes undercover to investigate a telemarketing firm's illegal practice of "slamming" - using deceptive means to convince consumers to change their long-distance phone company. As a result of the report, the firm went out of business.

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