A MSNBC.com investigation of Kozmo.com, a company that promises to deliver books, music, and videos "from the Internet to your door in under an hour," reveals that "in the cities it serves, the company does not offer delivery to many neighborhoods with concentrations of black residents." Kozmo.com claims that the company only looks at Internet usage when deciding what areas to serve, but it has been unwilling to turn over this data. Civil Rights experts claim that Kozmo.com is engaging in "redlining" a discriminatory practice once used by insurance companies and banks prior to the Civil Rights Movement in the 1960s. Following the publication of its piece, MSNBC.com reports that two Washington D.C. residents and a Washington D.C. based advocacy group have filed a class action lawsuit against Kozmo.com for discrimination.
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