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Resource ID: #16757
Subject: Business
Source: San Francisco Chronicle
Date: 2000-08-08


Using CAR, Wallack analyzed more than 125,000 complaints against long-distance phone companies filed with the California Public Utilities Commission. In this analysis, he found that problems with long-distance carriers has nearly doubled in a two-year period. Wallack's in-depth look at these companies also includes a list of reasons for the increase in problems with the long-distance carriers.

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