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"Each year almost 1 million Americans join Bally Total Fitness, the nation's number one health club chain. Some say they're not just getting a workout-they're getting worked over." Smart Money reports on complaints against the company including "membership contracts loaded with finance charges, egregious billing errors, harassing early morning phone calls from surly bill collectors, and threats of ruined credit." Reporter Stephanie Williams also talked to a debt collector who admits to threatening, harassing and even cursing at Bally members to pay money. The article also includes defending statements from Bally.

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