In a four-part series, "The Tribune set out on a journey to find out why air travel has gotten so bad, dispatching reporters to seven airports and five air traffic control towers across the country on September 11, 2000, a day chosen by the airlines and federal aviation officials. The dramatic events of that storm-tossed Monday show how quickly a fragile system can be brought to its knees" in part one. "Parts two through four examine how bad planning and petty politics have allowed U.S. air travel to choke on its own growth."
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