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Sanjour, former manager of the hazardous-waste office of the Environmental Protection Agency (EPA), tells the story of the regulators' "cynicism and contempt for the public interest." EPA disdains environmentalist, and is soft on polluters, the author reveals. He finds that many poor and often minority communities have become sceptical of the agency's ability and desire to help them. The story looks at some groups that have turned into more militant and structured grass-root organizations in order to contest the handling of their concerns.

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