The Denver Post's three part series. "Part 1: The merger of Qwest and U.S. West creates culture shock as deal-driven revenue becomes king. Publicly the picture is rosy but, in private, doubts grow. Part 2: As the telecom industry crashes, Qwest unravels unable to hold off critics and investigators who question the company's accounting. Part 3: A new leader tries to restore credibility, but Qwest remains besieged by federal investigations and unhappy shareholders." Includes a timeline graphic of major events.
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