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Resource ID: #20473
Subject: Telecommunications
Source: Wall Street Journal (New York)
Date: 2000-07-06


According to the article, "Across the nation, complaints against local phone companies are rising sharply as customers deal with long delays in getting their phones connected, missed appointments for home calls and other poor service. The Federal Communications Commission, which recently held a forum on the issue, says complaints rose 82 percent for the first half of 1999, compared with a year earlier."

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