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Resource ID: #21004
Subject: Hospitals
Source: Consumer Reports
Date: January



In one of the largest studies ever of hospital experiences, more than 21,000 Consumer Reports readers rated the care they or a relative received during a recent hospital stay. Using survey results, augmented by dozens of interviews with patients, providers, and hospital quality researchers, the article helped consumers improve the odds of a good outcome by telling them how to choose the best hospital and what to do to cope with the ongoing shortage of nurses and support personnel.

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