This special report by the Pioneer Press exposes ties between the Governor and Auditor of Minnesota and New Access Communications, a telephone company accused of fraud. According to the report, Gov. Tim Pawlenty was a director of NewTel Holdings, New Access' parent company, when complaints were filed against New Access. The complaints accused New Access of "overcharging some customers and tricking others into changing their telephone services." Auditor Patricia Awada was the owner of Capitol Verification, which was a company designed to verify that customers really wanted to change their phone service. However, according to the report, Awada's company did not always complete that goal.