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Resource ID: #21262
Subject: Construction
Source: NBC News Dateline
Date: April 1, 2004



This story involves an often repeated complaint by consumers concerning home renovation. Dateline NBC sent a few reporters undercover to investigate what goes on behind the scenes. Interviewing people who had been through the remodeling they revealed that most often the time the time and the cost taken to complete the project is way more than the initial estimate. They also found that many a times the contractors were over-billing their customers.

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