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Resource ID: #21925
Subject: State Government
Source: KNXV-TV (Phoenix)
Affiliation: 
Date: April 29

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Description

This investigation took KNXV-TV to India to uncover the outsourcing of Arizona government jobs. It was revealed that Arizona government and businesses were training people in India to get jobs in call centers. Hundreds of thousands of tax dollars were used to run job programs to train people to sound more like Americans on the phone. As a result of this investigation, Arizona closed down the call center in India.

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