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Resource ID: #22569
Subject: City Government
Source: News Tribune (Tacoma, Wash.)
Date: 2005-11-23



Tacoma, Washington recently installed a new computer system. However it ended up costing more than was estimated. The investigation discovered that the managers were to blame. They misinformed the public about how well the system would work and its cost, as well as shutting out dissenters and ignoring best practices.

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