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Resource ID: #23351
Subject: Insurance
Source: CNN (Atlanta)
Date: 2007-02-18



The investigation "uncovered a plan that began in the mid-1990s with the help of one of the nation's leading consultant firms, McKenzie, to force motorists to sue to recover costs for so-called soft tissue injuries. Led by the nation's two leading insurers, State Farm and Allstate, insurance companies developed a strategy of delay, deny and defend when it came to minor car crashes."

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