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Resource ID: #23383
Subject: Consumer Affairs
Source: Consumer Reports
Date: 3/2007



This report found that more airlines than ever are outsourcing their major maintenance work, often to overseas facilities. This trend has several implications. The outsourcing and contracting means that workers are not screened as carefully as they were when airlines did their own maintenance. Also, flight data shows that airlines that outsource services tend to have more delays.

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