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Resource ID: #23495
Subject: Insurance
Source: Bloomberg News (New York)
Date: 08/03/2007; 12/27/2007



In this series, the reporters "documented a pattern of deception and abusive practices by the $6.1 trillion insurance industry. The reporters unearthed confidential company documents that showed, along with on-the-record interviews with former agents and regulators, how the entire property insurance industry had changed the way it handles customers, starting in the 1990s."

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