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A girl had her arm broken and was left untreated for days. A suicidal man was allowed to stay behind a closed door in his room where he committed suicide. A young woman who tried to strangle herself with one of her shoelaces was allowed to keep the other lace. These incidents all occurred at the psychiatric facility, West Oaks Hospital. Margaret Downing investigated the facility and found that patients were not being monitored properly because of cost-cutting measures.