This ongoing inewsource investigation into a public transit system that serves 12 million passengers a year by bus and rail exposed perils to public safety, mismanagement of millions of public dollars and perhaps most egregious: enduring bureaucratic arrogance in the face of public scrutiny. Over the course of a year, inewsource produced more than 30 stories, radio broadcasts, TV features, and interviews. We experimented with new levels of transparency in our reporting and storytelling. We spent thousands of dollars pursuing public information and battling regular retraction demands. The series drew from a multitude of inside sources, leaked documents, hard-fought public records, emails, and other materials to unearth the truth about what's going wrong inside the San Diego's North County Transit District. Our stories have drawn intense fire from the district's legal department — all the while those responsible to the taxpayers and the transit riders have consistently refused to respond to interview requests or to answer specific written questions.