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In the 12 years since 9/11, al Qaeda continues to inspire numerous acts of terror with a sophisticated information campaign. Messages are spread online using sites like YouTube and other jihad forums. So far, law enforcement in the United States has been unable to find a way to respond, but that is not the case in the United Kingdom. Before 9/11, radicalization was up close and personal. A recruit was identified and groomed, taken to a camp and trained. Today, much of radicalization is global, done through sophisticated propaganda videos in the darkest corners of the Internet. The heart of this piece was investigative journalism, speaking with a former radicalized jihadist and on patrol with the officers at the front line of Britain's outreach program.