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The series revealed the needless deaths of three mental health patients at Bridgewater State Hospital, a medium-security state prison for men who have come in contact with the criminal justice system, due to the use of four-point restraints. The series also raised questions about the decision by a district attorney to not pursue criminal charges in one of those deaths, even though it was ruled a homicide. In addition, the series exposed the systemic, illegal use of isolation and four-point restraints -- strapping a patient's wrists and ankles to a bed -- at a time when officials at similar institutions in other states were sharply reducing their reliance on these tactics, finding that they are physically dangerous and psychologically harmful.