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A single tip led the investigative team at Denver7 to uncover unlicensed, untrained and often unpunished health care workers diagnosing and treating vulnerable, sick and disadvantaged Coloradans. The team's work led to criminal investigations, forced Colorado Governor John Hickenlooper to intervene in the matter directly, and prompted state regulators to rewrite and reprioritize their policies. It represents a textbook case of journalists holding the powerful accountable by identifying fundamental problems in the institutions designed to keep consumers safe. Hickenlooper credited Denver7 for "actually making the community safer."