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Resource ID: #5486
Subject: Automobiles
Source: WCVB-TV (Boston)



WCVB-TV (Boston) looks at seven car dealerships owned by the Ristuccia family; details how they used bait and switch sales tactics, verbally abused customers into taking instant delivery, and forced them to stay until they bought a car, Oct. 28 and Dec. 30, 1986.

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