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Resource ID: #28823
Subject: online retailers
Source: Caroline O’Donovan, Ken Bensinger, Patricia Callahan, James Bandler, Doris Burke,
Affiliation: BuzzFeed News, ProPublica, New York Times
Date: 2019-10-12



In its relentless drive to offer ever-faster delivery at ever-lower costs, Amazon, the biggest online retailer on the planet, has brought danger and exploitation to communities across America.

In their first stories on Amazon, BuzzFeed News reporters Ken Bensinger and Caroline O’Donovan and ProPublica reporter Patricia Callahan exposed how Amazon’s persistent ​push for growth created a system that puts both workers and the public at risk. Over the course of a year, these reporters built databases of Amazon delivery crashes in recent years that resulted in death or serious injury; they explained how the company’s constant focus on the bottom line heightens risk; and they detailed the legal framework the company created to avoid liability when things go wrong. The ProPublica story ran on the front page of The New York Times.

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