The IRE Resource Center is a major research library containing more than 27,000 investigative stories.

Most of our stories are not available for download but can be easily ordered by contacting the Resource Center directly at 573-882-3364 or where a researcher can help you pinpoint what you need.

Search results for "consumer affairs" ...

  • The Real Question

    Our 4 1/2-month investigation uncovered how The RealReal, a high-profile $1.5 billion public company that bills itself as the world's largest online marketplace for luxury merchandise, does not have experts authenticating every item as the company claims, leading to obvious counterfeits being sold on the website.
  • CBC Marketplace - Crying Out for Care

    Crying Out for Care was a 22-minute episode of Marketplace and digital, social, television and radio stories to reach a broad audience. Marketplace is a long-running Canadian Broadcasting Corporation investigative consumer affairs television program. its stories are presented in documentary form on the show and other versions, angles and follow-ups appear in the newscasts,news programs, website and social media of CBC. This submission includes the Marketplace episode and includes some of that other coverage. Topic: Marketplace applied data journalism techniques as well as it usual research to dig into the quality of care residents in nursing and long term care homes are receiving.
  • strives to become the World’s largest online auction house and the Swedish CEO has described their ambition as becoming the IKEA of the art world. Just like the traditional auction houses is ensuring that online customers can trust them. All the art sold by them has been thoroughly examined by their experts and the story behind each piece has been checked, they claim. But is that true? The story about highlights the importance of investigative journalism in the field of consumer journalism in the digital age.
  • Pets at Risk

    This series examined the fast-growing, secretive world of pet medicines -- how they are riskier, cheaper and quicker to develop than human medicines, and how some pharmaceutical companies are moving aggressively into this specialized, under-regulated world to cushion the blow of declining revenues from human medicines.
  • Motorola's Reign is Taxpayers' Bane

    These stories examined how a single company, Motorola, has gained a vise grip over the nation’s multibillion-dollar emergency two-way radio market, which is financed solely by taxpayers. The cumulative cost of this near monopoly is easily in the hundreds of millions of dollars and more likely in the billions of dollars.
  • Dirty Air Duct Cleaners Exposed

    After complaints kept coming into our newsroom about underhanded tactics by an air duct cleaning company, News 4 decided to check out the company. Victims told News 4, the men who came to their homes for an advertised $55 coupon cleaning used scare tactics to get senior citizens to pay hundreds if not thousands of dollars extra. So we set up an undercover bait house to catch them in the act.
  • Misleading Milk Marketing

    "This investigative series was the first to report on the misleading health claims made by the Wisconsin Milk Marketing Board, which spends millions of dollars annually to promote dairy products throughout Wisconsin and nationwide."
  • Protect Yourself Online

    Package of stories: "Protect Yourself Online", "7 Online Blunders", "ID Leaks", and "Security Software." These stories investigate the current state of Internet safety, including its impact on the public, as well as highlighting the newest threats and what is being done to fight them. The package of articles found that American consumers lose about $8.5 billion to e-mail scams, that such scams remain a serious threat, and analyzed recent ID breaches.
  • Leading to the Dell Battery Recall

    Dell Computers initiated the largest recall of electronic goods in history, possibly influenced partly by this story. Consumer Affairs looked into a report from a woodsman in rural Arizona who said a Dell computer "engulfed his truck." His 1966 Ford F-250 exploded in a fire caused by the laptop, a situation which became even more dangerous thanks to the bullets in the gentleman's glove compartment, sending bystanders diving behind boulders. The man, Thomas Forqueran, provided photos and documents to verify his story. Following the battery recall, Consumer Affiars further reported that Dell may have been aware of the potential problems.
  • Recalled Trucks Burn as Ford Fiddles

    In recent years, Ford Trucks have been the target of a massive recall. Yet some of the models - including some not on the recall list - continue to catch fire and burn. Consumer Affairs first started examining fires in Ford trucks and SUVs in 2003, "citing instance after instance of trucks spontaneously bursting into flame, often while parked and unattended." The National Highway Traffic Safety Administration ordered a recall of an estimated 3.8 million Ford trucks from the 1994-2002 models, but the recall moved slowly as Ford cited delays in getting replacement parts. And as trucks continued to catch fire, so did consumer complaints, which were "stonewalled" by Ford. In addition, some people's 2003 models were prone to fire, but when their trucks burst into flame and were ruined, they were informed that there is no recall protocol for 2003 models.